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I-CARE celebrates 30 years of success

Nancy Walker and Marilyn Smitshoek 
Nancy Walker and Marilyn Smitshoek say individualized programs and terrific tutors have been a winning combination for I-CARE.

The right people have made all the difference to the success of I-CARE, a literacy program hosted by Douglas College, says its coordinator Nancy Walker. This year, I-CARE's 30th anniversary coincides with National Literacy Day on Sept. 8.

"I-CARE has made a difference to the lives of hundreds of adults in our region. Without our wonderful volunteer tutors, we couldn't do it," says Walker. 

Linda, a former I-CARE student, agrees. She says working with the right tutors meant she could pursue a career in the health care industry with confidence.

"I never could have gotten the same kind of attention on my own or in a cookie-cutter program," says Linda, who asked that her real name be withheld.

Walker works with Marilyn Smitshoek, a developmental studies instructor at Douglas, to provide an individual assessment and learning program for each student. All tutoring sessions are one-on-one.

"We try to make it as easy and smooth as possible," says Walker.

A smooth road is a welcome change for many who come to I-CARE. Linda's employer of 16 years had just shut down his business when she was referred to I-CARE by Literacy BC.

"I was jobless for the first time in my life," says Linda. Adding to her frustration was a lifelong difficulty she had reading and writing.

When selecting the right tutor for a student, Walker carefully considers a student's schedule, special interests, skills, goals and where they live. Many clients come to the college's New Westminster or Coquitlam campus. Others who don't live nearby meet their tutors in a library, church or other public setting that has an area for private, quiet study. The program will provide bus tickets if needed.

Linda bonded with one tutor over their shared interest in kayaking. After she was successful in completing studies to become a licensed practical nurse, Linda worked with a retired nurse to develop her on-the-job writing skills.

"She really encouraged and mentored me. She gave me a card when I completed my training. Inside, she had written 'You're officially discharged,'" Linda recalls. The two plan to keep in close touch.

"Adults know what they need to learn to make their lives better. Some are looking for help with specific paperwork they use on the job. Some students are working on their reading so they can get a driver's license. Others want to be able to read to their kids and help them with their homework. Each person has goals and we're here to help them get there," says Smitshoek.

Smitshoek and Walker credit their predecessors with laying the framework for a successful program.

"People like Heather Campbell, Joyce Cameron, Mardi Joyce and others are the ones who made it into the success it is today, with its tradition of caring, individual support. We're really proud to be part of that," says Walker.

For more information on I-CARE programs or to become a volunteer tutor, contact Walker at 604-527-5409 or walkern@douglascollege.ca.

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