The Registration System
- Tutorials - Need assistance in using the Registration System?
- Registration - Step by Step Instructions
- Registration Information at a Glance
- Getting the most out of the Registration System
- Registration Help Line
The Registrar's Office offers a wide variety of services that you can access on-line. In addition to registering for your courses on-line you can access course schedules for upcoming terms, your grades, account balances and update personal information.
Tutorials - Need assistance in using the Registration System?
Need assistance in using the Registration System? Use these tutorials for visual step-by-step instructions.
Registration - Step by Step Instructions
*Throughout the registration process you will find a HELP button on the top right of each screen. Click on this button for additional information and to assist in your navigation through the different parts of the on-line service.
1. Go to the Douglas College Homepage (www.douglas.bc.ca) and from the Top Resources Column click on Application and Registration Services.
2. Click on 'Credit Courses' under the 'Register and Pay' column.
3. Enter your User ID (your student number) and your PIN (birthdate as DDMMYY unless you have changed it). Click Login.
4. Click on Registration.
5. Click on Add or Drop Courses.
6. Select the term (September to December is referred to as Fall 2009) to which you want to register or drop a course.
IF YOU KNOW THE CRNs FOR YOUR COURSES go to step 7.
IF YOU DO NOT KNOW THE CRNs FOR YOUR COURSES go to step 9
*CRNs are 5-digit Course Reference Numbers and can be found in the Course Schedule. For the Winter all CRNs begin with the number 1.
7. Enter the CRNs for the courses in which you wish to register or drop a course.
8. Once CRNs are entered. Click on Submit Changes. Go to Step 10.
9. If you do not know the CRNs for your course selection click on Class Search (at bottom of page) to search for your course. You can register directly from this page by ticking the Select Box located to the left of your course and then clicking Register at the bottom of the page. If there is no Select Box for your course of choice this indicates that this course is full. Go to Step 10.
10. If your registration or course drop is successful your course will be appear under Current Schedule on this page. If your registration or course drop is not successful a 
will appear and an error message will show in the registration Status column.
11. When you have successfully added or dropped a course ALWAYS click on Update Fees to be provided with an updated fee assessment.
12. At this time you have the following options:
Pay for your courses on line with a credit card
Check your schedule
View Student Detail Summary
View Account Summary by Term
or
Click Exit (top right of screen) to end the registration process.
13. We STRONGLY recommend that after you have completed your change in registration that you log out and then log back in to confirm that your desired transaction has been successfully completed.
Registration Information at a Glance
1. Know your registration date and time. Each semester you will be given a specific date and time for registration. The Registration System will not allow you to register for courses until your allotted time. You will find this information by accessing the Registration System up to one month prior to registration.
2. Have your student number and PIN (Personal Identification Number) ready.
3. Prepare a timetable of courses in which you want to register (remember that some courses require both lecture and lab registration). The Course Schedule is available on-line. We recommend that you prepare more than one timetable in case the course(s) you want are full.
4. Make sure that you have met all prerequisites and completed all required assessments. If you are not sure that this information is included in your student record contact the Registrar's Office at 604-527-5478 BEFORE your registration date. For more details see Prerequisites.
Refer to the on-line calendar for course prerequisites or policy and procedure information. You should also have a pen and paper in case you need to make notes.
The Registration System will not permit registration in a course unless the prerequisites are met or currently in progress. Special permission must be entered into the Student System by the Instructor/Department prior to registration.
5. If you are currently registered in a course at Douglas College that is a prerequisite for a course you are trying to enrol in, your prerequisites will not be checked until your final grade in your current course is received. You should re-verify your registration after grades have been submitted for the specific semester.
6. Have your credit card information available, including number and expiry date, if you are paying on-line.
7. Pay your fees. The College does not send out an invoice listing your tuition fees. You can access this information using the Registration System. Remember, your access is restricted at certain times during the registration period. Check the Important Dates and Deadlines for dates the system is open for all students. The fee payment deadline is strictly enforced. Failure to comply with the deadline or making only partial payment will result in deregistration of all courses and removal from all the wait-lists and/or late payment penalties.
Getting the most out of the Registration System
1. Check course availability
You can access the Course Schedule prior to your registration time to find out if there is space in a course you want. This feature can also be used to pre-plan future semesters and see what courses become available after the fee payment deadline.
2. Beware of course conflicts
The Registration System will not tell you if you have registered in courses that conflict (run the same day and time or at different campuses). This is especially important to note if a course you select has a lab component.
3. Don't get disconnected
The Registration System will disconnect you after 10 minutes of idle time. This means that if you are not making changes or additions to your student record, and if you are not actively viewing and navigating your record, you will have to log-in again if you wish to continue.
4. Auditing courses
All registrations are for credit courses. If you wish to audit a course you must first register for the course using the registration system. You must then come to the Registrar's Office no later than the last day of Late Registration and change your status from credit to audit using a Registration/Course Add form with the instructor's signature.
5. Wait-list
If the course or section you want is full when you try to register, add yourself to the wait-list.
6. Changing courses and sections
When changing one course for another, be sure to add the new course before you drop the old one. You may find the course you want to change to is not available. If the course is available, don't forget to drop the course you don't want to keep.
When changing one section for a different section, you must drop the section you don't want before you add the section you want. It is very important that you ensure there is space available in the section you want, otherwise you might find you have dropped a section, can't get the section you want and then may not be able to get back into the section you dropped.
7. Refund information
Make yourself familiar with the refund policy. There may be a monetary penalty for course drops and section changes once the semester has begun. If you have paid your fees with a tuition fee deferral, this is considered the same as paying your fees with cash. Therefore, all policies concerning refunds will apply to students using a fee deferral.
Late admission to another post-secondary institution is not considered sufficient reason to waive the Douglas College Refund Policy.
8. Limited Enrolment Program rule
If you have applied and been admitted to a Limited Enrolment Program, you are assigned a priority registration time to register in courses to complete your declared program of study. You may not use your priority registration time to register for courses outside your program. The Registrar's office will deregister you from courses that are outside your program if you register during the priority registration period.
Once the Open Enrolment registration period begins on August 8, 2009, you may register in any courses as long as you meet the course pre-requisites.
9. Deregistration status
If you have been deregistered from a course or courses for non-payment of fees or other reasons, these courses are marked with a deregistration status. The deregistration status will prevent you from re-registering in the same courses regardless of the section.
Note: Deregistration status for non-payment of fees will only be removed by contacting the Registrar's Office by phone at 604-527-5478 or in person.
Registration Help Line
After reading these instructions and trying the system, you may still need assistance. To speak to someone who can help, call the Registrar's Office at 604-527-5478. During the registration period, this phone line is available Monday to Friday, 8:30am-4pm. This is not a toll-free line - if you are calling long distance, you will be charged for the call. This line does not replace the Registration System.