Tuition Payment Instructions

Payment Deadline Dates
Locations and Methods of Payment
Passports to Education
Sponsorships, Scholarships, Bursaries and Awards
Student Loans and Fee Deferrals

IMPORTANT: DO NOT WAIT FOR AN INVOICE

Douglas College does not send out invoices (bills) indicating how much and when tuition is due. To check for an accurate balance owing, Login to the Registration System and choose Account Summary by Term.

Please carefully review the Important Dates and Deadlines section of the Registration Guide.

Payment Deadline Dates

Douglas College has tuition payment deadlines:

December 7, 2009	For courses added from November 12 to December 6, 2009	All fees are due and payable to avoid deregistration from all courses and removal from all wait-lists.
December 17, 2009	For courses added from December 9 to 16, 2009.	All fees are due and payable to avoid deregistration from all unpaid courses. Please pay when classes are added.
January 18, 2010	For courses added from December 17 2009 to January 17, 2010	All fees are due and payable to avoid Registration & Activity Holds and Late Payment Penalties. Please pay as classes are added.

* If the payment deadlines on either December 7 or 17, 2009 are missed, de-registration will be immediate and without notice.

* International fees must be paid in full by 4 p.m. November 30, 2009.

WARNING: If you drop any courses after the semester begins, and have not made any payments toward your account, you will still owe Douglas College money. The amount owed will be determined by the date and number of credits dropped.

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Locations and methods of payment

PAY ON-LINE

Pay with either VISA or MasterCard by going to 'Application and registration services' in the 'Top resources' column, and choose 'Credit Courses' in the Registration column.

WEB PAYMENT HOURS

Available 7 days per week from 4:45 a.m. to midnight.

Please note: the Web Payment system is closed on certain days. For details, please refer to the Important Dates and Deadlines section of the Registration Guide.

PAY IN PERSON

Pay with Cash, Cheque, Interac, VISA, MasterCard, or Passport to Education. In person payments are taken either at the New Westminster Cashier's Office or the David Lam Registrar's Office.

Cashier's Office Hours

Monday, Tuesday, Thursday and Friday: 9:00 a.m. to 4:00 p.m.
Wednesday: 9:30 a.m. to 4:00 p.m.

Please note: the Cashier's Office has extended hours during the first two weeks of the Winter Semester:

January 4, 5 & 8	9:00 a.m. to 4:00 p.m.
January 6 & 7	9:00 a.m. to 7:00 p.m.
Janaury 11, 12 & 15	9:00 a.m. to 4:00 p.m.
January 13 & 14	9:00 a.m. to 7:00 p.m.

When paying by cheque:

Cheques should be made payable to Douglas College.
Your current address, phone number and student number should be written on the front of the cheque. Cheques can be mailed to: Cashier's Office, P.O. Box 2503, New Westminster, BC, V3L 5B2
If a cheque is returned for any reason (such as NSF, Account Closed, Invalid Date, etc.) the College will make one attempt to contact you. If we are unable to contact you, and you do not ensure that your fees are paid in full by the deadline dates, all courses will be de-registered and a late fee payment penalty will be charged.
Cheques will no longer be accepted as a method of payment if two or more cheques are returned to the College or if an account is sent to collections.

The College charges a penalty of $20.00 for a returned cheque.

PAY AT THE BANK

Pay in person at any HSBC Bank of Canada to Douglas College Account 10040-341844-020.
Make a "Bill Payment" online or by phone at HSBC, CIBC or the Royal Bank.
If you are using either of these services, include your student number as your Douglas College account number.
Please Note : Due to the extra time it takes the College to receive notification of payments made at the bank, we ask that you do not use the "Bill Payment" method when paying tuition fees from December 9, 2009 to January 18, 2010. If payment is made at the bank between these dates, funds may not be received by the payment deadline and as a result, you may be de-registered from your courses or charged a late payment penalty.

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Passports to Education and Youth Community Action Certificates

Passports to Education:

Accepted for payment of tuition only.
If tuition fees have already been paid in full by another method, Passports to Education can be turned in for cash. This can be done at the New Westminster Cashier's Office. Students should call ahead to (604) 527-5346 to make sure that sufficient funds are available.
Cannot be used at the Douglas College Bookstores.
Cannot be used for deposits for closed enrolment programs.
Expire five years after high school graduation.

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Sponsorships, Scholarships, Bursaries and Awards

General Information

- All paperwork should be submitted to the Finance Department well before December 7, 2009.

- If your paperwork is not received by December 7th and there are still outstanding tuition fees on your account, all courses will automatically be de-registered.

- Proof of registration (Verification of Enrollment) may be obtained from the Registrar's Office and is the student's responsibility to provide to the sponsoring agency or donor.

- Sponsored students or students receiving a scholarship or award, who change courses or decide not to attend Douglas College, are subject to the same penalties as other students when dropping courses.

- Once a contract, scholarship, or award has been initiated; the system will not automatically de-register students. Failure by you to drop your courses correctly will incur costs to you or your sponsor.

Sponsorships

A Letter of Authorization must be sent by your sponsor to the Finance Department, Room 4740, New Westminster Campus, by 4pm on December 7, 2009.
The letter must indicate:
- The period of time the sponsor is covering (e.g. one semester or multiple semesters)
- What costs are being covered (tuition and/or books)
- The amount of funding for tuition and/or books.
- This letter may be faxed: Attention: Cathy at (604) 527-5555.
- All enquiries should be directed to Cathy at (604) 527-5374.

Scholarships & Bursaries

A copy of the Notification of Award letter must be sent from the outside donor agency to the Finance Department, Room 4740, New Westminster Campus, by 4pm on December 7, 2009.
This letter may be faxed: Attention: Sandy at 604-527-5555.
It is important that students contact the donor to confirm that the funds are being sent directly to Douglas College. Douglas College will not process scholarships or awards paid directly to the student.
All enquiries should be directed to Sandy at 604-527-5428.

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Student Loans and Fee Deferrals

Students who have been approved for student loan funding can defer payment of their tuition fees until January 29, 2010.

Students must either submit a Fee Deferral form (PDF), along with a copy of their Notification of Assessment letter, to the Collections Officer in the Cashier's Office by 4pm on December 7, 2009 or complete (by November 30, 2009) an on-line Fee Deferral Application Form found at 'Application and registration services' under 'Other Online Services' and then 'Credit Course Services' under Financial Aid.

Students can submit their Fee Deferral form (PDF) in one of the following ways:

In person at the New Westminster Campus Cashier's Office
In person at the David Lam Campus Registrar's Office
By Mail to: Cashier's Office, P.O. Box 2503, New Westminster, BC, V3L 5B2
By Fax: Attention: Collections at 604-527-5696
Complete an on-line Fee Deferral Form found at Application and registration services under 'Other Online Services' and then 'Credit Course Services' under Financial Aid until November 30, 2009.

If your Fee Deferral form (PDF) is not received by December 7, 2009, and there are still outstanding tuition fees on your account, all courses will automatically be de-registered.

All enquiries regarding Fee Deferrals can be directed to the Collections Officer at 604-527-5700.

Important Information

Students should verify with Financial Aid, that money for their tuition fees will be deducted from their total student loan and transferred to Douglas College.
If a Fee Deferral expires and tuition fees are not paid in full, you may incur late fees
Students who submit a Fee Deferral and change courses or decide not to attend Douglas College, are subject to the same penalties as other students when dropping courses. Once a Fee Deferral has been received, the system will not automatically de-register students for non-payment of fees. Failure by you to drop your courses correctly will incur costs.

For more information regarding Student Loans, please see Financial Aid.

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