Collaborate Online Resources
What is Collaborate?
Collaborate Overview with CEIT trainer Olga Routkovskaia: find out what Collaborate is, how it's used at the College, how to get started, training options and more
Resource overview with CEIT's Collaborate trainer Olga Routkovskaia
Find out which materials you should review and which ones you can skip in order to use your time efficiently when learning Collaborate.
On Demand Learning from Blackboard Collaborate
This resource contains documentation and recordings for participants and moderators, a "What's New" section, and even free self-paced online training.
Blackboard Collaborate in Action
Highlights key features and benefits of Blackboard Collaborate
Collaborate Polling Tool - using this tool effectively
The Polling Tool, especially the green check mark and red X, should be one of the staples you use in your Collaborate sessions. Watch this video to learn how to use this tool effectively.
Config Room - test your ability to log into Collaborate ahead of time
Config Room is an empty session that is available 24/7. The purpose of this session is to test your ability to log into Collaborate ahead of time so you are able to resolve any issues before your session. You should also test your audio by using the Audio Setup Wizard: when in session, please go to Tools > Audio > Audio Setup Wizard and follow the instructions on the pop-up box. Again, testing your audio in the Config Room will give you time to troubleshoot any issues, so please make sure you log in well ahead of your session (preferably days before your session).
Collaborate from inside Blackboard 9 (Faculty)
Introducing Blackboard Collaborate Web Conferencing Integration with Blackboard Learn 9 (recording)
Please ensure you have access to a computer with reliable Internet connection that meets the minimum technical requirements for Collaborate: Read more
For audio, please see our recommended Logitech USB Headset: Read more
For webcam, please see our recommended Logitech HD Pro Webcam C910: Read more
Collaborate Tech Support
Technical issues with Collaborate? Contact Collaborate directly for Collaborate-related issues and questions:
Toll-free in North America: 1-877-382-2293 or visit their support webpage to submit a ticket or start a live chat.
Please note that for all technical issues other than Collaborate (for example, Blackboard Learning Management System and myDouglas), please contact the Help Desk at Douglas College: 604-527-5330 or firstname.lastname@example.org .