Who can use student computer labs at Douglas College?
Any student who is registered in a course at the College may use the computer labs. You need a Novell account to access the computing network.
Do you want to learn more about your Novell account? Go to our Novell Account Management page.
How can I get an account on the Douglas College computing network?
For information on setting up your account and logging into the Novell network, go to the Novell Account Management page.
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When are student labs available?
Schedules when labs are open and booked are posted on each computer lab door. You can also click on a link below to view computer lab availability:
Be aware that lab schedules can change at the last minute. There is no guarantee that the lab you want to use will be available.
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Can I get an email account at Douglas College?
As a member of the college community, you have a have a Douglas College email account. You can send and receive email using your myDouglas account.
To learn more about this service, read the myDouglas Email page.
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How Can I get access to the Internet on campus?
Students registered in (or auditing) credit courses have Internet access automatically. Accounts are valid from two weeks before a course begins.
Students in non-credit (Continuing Education) courses have access to the Internet from the day their course begins until 2 weeks after it finishes.
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PINs & Passwords: What's the difference?
Your PIN (personal identification number) is the current personal identification number that you use on the College Registration system.
Your Personal Identification Number (PIN) is the default number issued to you by the Registrar's Office. It is your date of birth (ddmmyy format).
If you change your PIN, take care to remember what it is because you will need it for all transactions with the College, such as registration, withdrawal from courses, or e-payment.
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I forgot my PIN. What do I do?
If you forget your PIN, you can set a new one at the Registrar's website, Application and Registration Services.
- Click the link Grades, Personal Information, Transcripts, Financial Aid & T2202A.
- Enter your student ID number
- Click Forgot PIN?/Change PIN?
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What else can I use my PIN for?
Your PIN is also the temporary password you use when setting up your account on the Novell network. When you first log into the Novell network, you will use your PIN as a password. You will immediately be asked to change this temporary password. Changing your temporary password does not change your PIN.
You will use your password only to access your Novell network account after the account has been set up. You will also use it to access the Internet.
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Do I always need to use my Novell account to access the Internet?
The Douglas College website is accessible without a Novell account. Limited Internet access is also available in the Library, room 2100 (B1300 at David Lam Campus), for research purposes, or in certain classes offered at the College.
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I set up my account, and I have used the network, but now I can't log in. Why?
The most likely reason is that you are already logged into the network on another computer. You can be logged into the network on one computer only.
Why is it important to log out when I've finished?
If you do not log out at the end of your session, the next person who uses the same computer will be able to use (or abuse) your account and any work you have temporarily saved to the computer's hard drive. And, of course, if you are logged in on one computer, you will not be able to log into the network on any other computer at the College. As a student it is your responsibility to protect your page limits. Pages are not reimbursed under any circumstances.
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Can I play games in the labs?
You may NOT play games in the student labs.
Read our rules governing usage of the computer labs. Feel free to ask students who are not following the rules to move on so that you may use a computer for your work. If you are uncomfortable doing this, ask your instructor or security for assistance.
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