Douglas College

Off Campus Access


All of the library's databases are available from off campus to Douglas College students and employees.

Requirements For Off-Campus Access

  • Students must be currently registered at Douglas College.
  • Employees must be currently employed at the College.

Authentication

When accessing your databases of choice, you'll be prompted to enter your last name and student or employee number.

Troubleshooting Tips

Safari
Some users have reported having trouble opening .pdf files when using the Ebsco databases. Please be sure to update all ADD-INS for Safari, or use the Mozilla Firefox browser.

Vista
Some users have reported display problems when using the Ebsco databases with the Vista operating system and and IE browser. If this happens please switch to the Mozilla Firefox browser.

Shaw
Are you a Shaw cable user? You may be experiencing difficulties if you are using Shaw cable as your internet provider and the Internet Explorer browser. If so, try the following steps:

  • In your browser, click on Tools then Internet Options
  • Under the Connections tab, click on the LAN settings box
  • Ensure all boxes (especially Automatically detect settings) are not ticked. To remove a tick just click in the box
  • Click OK and OK again and then try the databases once more

Cookies
Have you enabled your computer to accept cookies? You can check the setting in Internet Explorer by clicking on Tools then Internet Options and selecting the Privacy tab.

Pop-up Blocker
Are you using pop-up blocker software? If so, make sure you set it to accept the library's URL.

Commonly Used Browsers

last updated: September 2, 2011